Arielle Wedding Flats Shoes

ONLINE PURCHASES: Ordering a standard size:

1. Place your order selecting the standard size of your choice
2. We receive your order
3. We verify your order and size
4. Your dress is ready to ship in 6-8 weeks

ONLINE PURCHASES: Ordering a made-to-measure size:

1. Place your order selecting custom size
2. We receive your order
3. We verify your order and request measurements
4. We review your measurements
5. Confirm it all, and your dress goes in to production
6. Month 4, D&L reach out to you for updated measurements
7. We finalize your dress
8. Your dress is ready to ship in 5 months

 IN-STORE PURCHASES:

Brides purchasing in one of our shops have the option to purchase either a standard or made-to-measure dress. The turnaround is 1.5 month for standard, and 5 months for made-to-measure.

Refer to our In-Store process here.

Where are your dresses made?
Every Dreamers & Lovers dress is proudly designed, cut, and sewn in our California design studio.

Do I need a bra for my dress?
Our backless dresses have bra cups sewn in, so a bra is not required. Woohoo!

What if I lose/gain weight?
Not to worry. Please provide us with your updated measurements a month before your dress ships. We will make any changes to your dress before sending your made-to-measure dress out to you.

Do you offer customizations/tweaks?
We offer minor tweaks to our dresses, such as sleeves and train length changes. Unfortunately, we only provide complete custom designs, as we have a demanding workload with our designs.

Is the dress see-through?
No, our dresses are all lined. We use the nude color on some samples; that is the color. The dress is not sheer.

What is made-to-measure?
Dreamers & Lovers is obsessed with FIT. When you order a made-to-measure dress, we use about 15 of your unique measurements to craft the dress to fit your body. Your dress is custom-made for you, made to fit you from scratch. The dress is created specifically for you from beginning to end.

What is the standard size?
A standard-sized dress is made to our standard sizing on our chart. If your measurements align with a size 8, you would order a size 8.

Is the price of made-to-measure and standard-size the same?
Yes, it is. The difference is in turnaround time. Standard-size dresses have a shorter ETA.

Why choose Dreamers & Lovers to make my wedding dress?
If you are a free-spirited bride, that values uniqueness and comfort, then we are your wedding dress partner. Since 2012, we have been creating wedding dresses for brides like you. It’s all we do daily in our California design studio.

Can you send me a sample to try on?
Sure thing, more than 50% of our brides are finding us and buying online after using our home try-on service. Home try-on is genius because we are a small company, and brides love it. You can try up to three dresses at home.

Standard-sized Orders:

• Ships in 1 1/2 month after receiving your order

Made-to-measure Orders:

• Ships in 5 months after receiving your order

Rush Orders- Made-to-measure

• Regular rush ships in 4 months
• Mega rush ships in 2 1/2 months
• Ultra rush ships in 1 1/2 months

Expected Shipping Date:

Once shipped, domestic orders usually arrive on your doorstep in 4-5 business days via UPS Ground. International orders usually arrive on your doorstep in 6-10 business days via FedEx.

Shipping Info:

D&L ships worldwide.

• Domestic USPS Priority Shipping has a flat rate of $35.
• International orders are shipped via FedEx Express with a flat rate of $75.

Return Info:

Our dresses, whether standard-sized or made-to-measure, are not made until we receive your order.  As a result, there are no refunds.

We do have an excellent home-try-on service which is an absolute convenience.

Shoes can be returned for a refund. To return an eligible item, send us an email at [email protected]. Refunds will be issued less the original shipping costs in the same way you paid. All items must be unused and unworn.